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Retail & wholesale

Optimize your retail business by providing unmatched digital experience to your customers with our custom retail software development services.

Expertise

It is not a hidden fact that the customer trends and demands are fast-paced and ever changing in retail. Adding to it, the competition that companies face from emerging e-commerce platforms is fierce. Thus, it has become important for brands to maintain their visibility and sales by being multifaceted and maximizing the use of technology.

Conceptualize and create custom applications by utilizing Nakasoft's extensive ecommerce and retail software development experience. Invent omni channel solutions that help you solve inventory, data consistency, centralization, sales and visibility challenges and seamlessly let you adapt and grow. Our retail software development team has been delivering ecommerce solutions that not only help you integrate business processes but also follow a data-driven approach to obtain thorough customer insights, increase sales, know industry trends and follow the latest UI UX approach for optimal customer satisfaction.


Retail

Our team of talented developers and analysts understand your business processes and pain areas to develop software solutions that cover a wide range of solutions such as custom POS systems, consumer analytics, customer engagement systems, integration with ERP systems and so on.

Custom Ecommerce

Over the years, we have created engaging retail ecommerce platforms which are scalable, ready to adapt to high traffic volumes, have interactive and easy-to-use layouts and provide easy inventory management, shipping and payment solutions.

Mobile Apps

Mobile apps facilitate customers as well as the retail staff to make decisions on the go. We develop mobile apps for ecommerce, POS, warehouse and inventory management and many more which allow streamlining the business and assist in taking quicker & better decisions.

The e-commerce sales growth is around 19.7% per year with total ecommerce sales crossing $4.2 trillion dollars.

Retail software development

Retail app development for omnichannel infrastructure and personalized shopping across connected channels.

Platform-based implementation

Retail software development based on SAP Hybris, SAP Business Objects, MS Dynamics CRM, MS SharePoint, Oracle BI, IBM Commerce, etc.

Integration with third-party systems

Integration of custom applications with installed systems, such as ERP, supply chain, ecommerce platform and others.

Retail & wholesale infrastructure

Commercial operations

Product information management

Merchandise management

Promotions management

Supply chain management

Transportation management

Warehouse management

Reverse logistics

Order management

Distributed order management

Inventory management

Omnichannel fulfillment

Billing &
payments

Payment processing

Automated invoicing

Payment security

Customer experience & engagement


Single view of the customer


CRM solutions integrated with enterprise systems, ecommerce platforms, social media and mobile applications for cross-channel collection and realā€‘time availability of customer data, feedback, and purchase behavior; data distribution to responsible employees and marketing endpoints.

Personalized communication

Content management solutions with context-based visitor segmentation mechanisms, content performance analytics for unified and personalized content delivery across existing channels and devices.

Personalized digital messaging, marketing campaigns and promotions, unique store experience based on collected customer data, predictive analytics and behavior pattern recognition.

Loyalty solutions

Integrated custom loyalty management solutions that encompass all components of loyalty system operation, including membership, rewards and redemption management, program partner management, customer account management, loyalty analytics, mobile loyalty management, personalized messaging and member self-service capabilities.

In-store experiences

We implement BLE Beacon, NFC, IoT and wearable technology, integrate digital signages, kiosks, POS, mobile apps and sensors with the back office to deliver personalized and contextual in-store experiences.

Location and proximity-based personalized notifications, targeted messages and offerings.

Self-guided shopping experience and navigation capabilities with wearable notifications.

Contextual product information and reviews, cross-selling opportunities and recommendations.

Secure contactless payment systems, self-checkout capabilities, electronic identity documents.

Omnichannel
customer service

Customer service and case management solutions with different communication tools and self-service options. Backed by a unified customer information database containing full conversation history, buying behavior and profile details, employees are able to deliver personalized interactions starting immediately from the end of the last conversation.

Mobility

We create mobile solutions for consumers, retail companies and wholesale distributors, mobilize enterprise solutions to engage customers and help employees wherever they may be, delivering the information they need.

Mobile apps for consumers

Mobile point-of-sale (mPOS)

Self-service kiosks

Store assistants

Mobile wallets

Loyalty and promotions

Mobile apps for retailers

Role-specific solutions for employees

Inventory management

Asset management

Digital signage

POS management

Mobile apps for distributors

Order entry and tracking

Order management

Inventory management

Field sales apps

Mobile catalogs

Augmented & virtual reality
for retail

Augmented and virtual reality solutions that help consumers virtually experience products and assist merchandisers in visualizing in-store planograms.

Virtual fitting rooms

VR & touchscreen showrooms

Product samplers

AR product catalogs

Virtual reviews & recommendations

3D virtual product models

Ecommerce

Nakasoft develops custom ecommerce solutions or leverages industry-leading products to facilitate secure shopping experience.


  Web stores

Virtual storefronts integrated with payment and order processing systems, ERP and CMS.

  B2C & B2B marketplaces

Vendors, distributors and buyers brought together for trading of any kind of goods or services.

  E-auctions

From simple auction apps to highly scalable trading platforms with loads of users.

  Online shopping carts

Automation of routine billing tasks and secure transaction processing.

  Social commerce

We embed modules for social shopping and create peer-to-peer buying platforms.

  E-procurement

Applications that automate B2B, B2C and B2G acquisition process.

Analytics

Nakasoft engineers BI infrastructures with scalable data warehouse and big data components for integration of structured and unstructured data from enterprise systems, wearable and IoT devices, cloud, POS and mobile data.

We employ analytics algorithms and models to define shopper trends, preferences and successful scenarios, segment customers and detect satisfaction issues, as well as predict customer behavior and plan future activities.

Customer analytics

Customer segmentation and clustering

Behavior pattern recognition and anomaly detection

Customer journey visualization

Social intelligence and feedback analytics

Reporting services

Performance reports (by channel, region, store, brand, vendor, etc.)

Comparison reports

Cost analysis and financial management

Interactive dashboards

MRetail analytics

Assortment management

Store clustering

Demand forecasting (for a product, brand, etc.)

Consumer basket analysis


Predictive analytics

Employing data mining, artificial intelligence and machine learning, we build predictive algorithms to analyze sales and customer behavior data, predict future actions of individual customers and shopper groups, optimize assortment and price management, assess potential success of marketing campaigns.

  Recommendations

Recommendation engines based on customer's past purchases, shopping paths, price responsiveness and preferences, buying habits of similar customers.

  Campaigns

Assessment of marketing campaign success for a particular shopper or categories of shoppers based on the demographic and market data, as well as data from previous campaigns.

  Pricing

Pricing and promotion management for different customer segments based on pricing history, sales and customer feedback, competitor pricing and inventory targets.

  Demand

Demand prediction for effective inventory management based on marketing and sales data, price management and customer activity analysis.

Compliance & security

Our team implements the latest technologies and tools, such as identity and access management, SIEM, blockchain technology, to address challenges related to security and privacy with personal health information.

Compliance

Nakasoft creates software solutions compliant with HIPAA, IEC 62304, DICOM, ICD-10, HL7, GMP, FDA 21 CFR Part 820 policies, supporting healthcare-specific interoperability protocol FHIR and implementing OWASP requirements.

Pre-certification testing

With more than a decade of experience, we offer pre-certification testing to ensure software compliance with healthcare regulations and standards. Our services include:

Review of system compliance, feedback on detected issues and delivery of a compliance roadmap

Verification and validation for use

Penetration tests and vulnerability scanning

Improvement recommendations on compliance and certification procedures

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